Voice over Internet Phone service providers use Session Initiation Protocol, or SIP, to provide customers with access to the private broadband telephone network. SIP includes server information as well as address, username and password and other information needed to access VoIP networks. SIP information stored in hardware or software IP phones ensures that calls route through the correct network before connecting to external VoIP phones or landline telephone systems. If you switch VoIP services or providers, you must edit the SIP settings before you can use your phones to place or receive calls on the new network.
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